Home / Internet Marketing News / CMWorld Interview: Path to 1M Monthly Readers Has No Shortcuts, Says J.P. Medved

CMWorld Interview: Path to 1M Monthly Readers Has No Shortcuts, Says J.P. Medved

In her introduction to The Ultimate Guide to Conquering Content Marketing, Content Marketing Institute’s Cathy McPhillips draws several commonalities between content marketing and video games: the interactivity, the trial-and-error learnings, the camradery.

But, while many marketers have their own personal “cheat codes” that help them gain an edge, there are no true hacks in content. Certain video games allow you to tap in a series of commands and gain invincibility, or jump ahead to the next level. Content marketers, however, cannot magically produce an audience or monetization out of thin air.

As the Content Director for Capterra, and also an avowed lover of gaming, J.P. Medved understands this reality. His company’s industry-specific blogs have grown to 1 million monthly readers, and it wasn’t because of any secret elixir.

Instead, Capterra’s success owes to a proven, adoptable strategy tethered to the fundamentals of organization, goals, promotion, and experimentation. Medved will explain this formula in-depth during his Content Marketing World session, Better Than Hacks and Schemes: A Proven Approach to Building Your Audience, and was also kind enough to share some insights with us ahead of the September event.    

Medved has a reputation for being sharply honest and entertaining, and those traits definitely came through during our interview with him. Keep reading to find his thoughts on silent content, scalability, documenting strategies, and content marketing lessons learned from his experience writing fiction.

 

What does your role as Content Marketing Director at Capterra entail? What are your main areas of focus and key priorities?

My day-to-day as a Content Director involves a lot of email and meetings, at this point. We’ve grown to a team of nine writers, six of whom I manage directly, so a lot of my time is devoted to supporting them. I join monthly topic planning meetings with all of them, as well as frequent check-ins with the editors and the marketing folks that support the content we produce. I also now spend a fair amount of time in our analytics and various content management systems just checking in and tracking things.

As we’ve grown—and I suspect this is common in most roles—I’ve transitioned away from being a content producer, to being a content manager. I no longer write content myself, and we centralized editing early last year so I no longer edit individual pieces either. Instead I spend more time coordinating long-term content plans and calendars with other teams in the business, managing content experiments or helping new projects get off the ground, and working with the folks on my team to help advance their career goals.

 

Why should content marketers beware of “hacks” and shortcuts when it comes to growing their audience and impact?

The content marketing world, and the digital marketing space more generally, loves the idea of the Cinderella story. That blog that hits everything just right and experiences exponential, “hockey stick” growth and also there’s a royal wedding involved somehow. But our experience, and that of the vast majority of successful content marketing operations I’m aware of, is actually a lot more boring.

Jimmy Daley of the great animalz.co blog calls it “silent content;” that company that has just been plugging away and producing and refining great content for years, and grown a consistent, large audience and strong search position.  

With Capterra’s content, we’ve grown to a million readers a month, writing in an ostensibly boring, B2B software space, and we never had a breakout “viral” hit, or flashy media coverage, or exponential traffic growth (it’s all been linear). We’ve just been working away at it since 2013, publishing consistently and getting a little bit better each month.

I think if you waste all your time and energy chasing new “hacks” and shortcuts sold to you by whatever case study is making the rounds on YouMoz that week, you never get really good at the fundamentals of content marketing; the block-and-tackle of creating and promoting really great, helpful—if unassuming—content. As a result your growth, though it may experience the occasional spike, will actually slow and it’ll take you more time to build a sustainable traffic base in the long-run.


If you waste all your time and energy chasing new “hacks” & shortcuts, you never get really good at the fundamentals of content marketing. @rizzleJPizzle #CMWorld
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What are the most pivotal roles in developing an effective and scalable content strategy?

Scalability is still something we struggle with, having grown the team 6X in the last four years. The biggest lesson I’ve learned is actually to bring on/promote other managers earlier than you think you need it. Assuming an average writer production schedule of two, 1,500 word articles a week, a full-time manager can effectively manage and edit 3-4 writers. If they’re not editing (you bring in a centralized editing team, or use a round-robin method, or delegate to senior writers), that number goes up to 6-7.  

But you should have someone in place to help you well before you hit that number, not only to give them time to ramp-up and learn management skills, but also to allow you to plan effectively for new hires and content coverage growth.


The biggest lesson content I’ve learned is actually to bring on/promote other managers earlier than you think you need it. @rizzleJPizzle #CMWorld
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Why is experimentation so critical in the content creation process?

Most of our content fails. Like, over 90% of it. And that’s not at all uncommon in the content marketing world. If everyone knew the exact ingredients to a “viral” content piece, that’s all anyone would produce. But we don’t know. Pieces I think will do really well, more-often-than-not sink without a trace, and pieces that seem like throwaways can take off because they’ve tapped into some pent-up need in the marketplace of ideas.

So we try to test a lot. 50% or more of our content is trying out new topics or channels or formats, and the other 50% is either updating successful past content, or scaling up a content type that our previous testing has discovered works.

I differ here from the current received-wisdom in the content marketing industry. Right now it’s hip to say content marketers need to produce fewer pieces of longer, higher quality content. But I actually argue you should produce a higher volume of content (at least early on) to discover what “hits” with your particular audience, so you can scale that later.

Brian Dean of Backlinko is often the poster-child of the “publish less, publish higher-quality” model, and I love his content and he’s obviously been very successful. But might he have been more successful publishing weekly instead of monthly? Could he have sacrificed a little bit of length to experiment with a broader range of topic ideas earlier on before scaling the ones that worked? I think it’s possible.


You should produce a higher volume of content (at least early on) to discover what “hits” with your particular audience, so you can scale that later. @rizzleJPizzle #CMWorld
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What are the most common mistakes you see individuals and companies make when developing and launching a blog?

The biggest one is not taking content marketing seriously. That manifests itself in two major tactical mistakes: not hiring someone to do content full-time, and trying to squeeze direct revenue out of content in the first year.

If no one’s doing content full-time, then content just becomes a side project for someone at your company who may-or-may-not get to it once they finish their “real work” for the day. We tried this model for years and never got any traction with our content until someone owned it full-time and could devote themselves to thinking about it strategically and producing content consistently.

And you should not try to monetize your content in the first year. It will distort your writing, even if you think you can guard against it, and result in lower-quality, less helpful, more salesy content. Focus on creating content that is genuinely helpful for your audience first, and you will build reader trust for any kind of monetization scheme you want to implement later down the road.


If no one’s doing content full-time, then content just becomes a side project for someone at your company who may-or-may-not get to it once they finish their real work for the day. @rizzleJPizzle #CMWorld
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Why is it important for businesses to have a documented content strategy, as opposed to an intangible framework?

I think people get intimidated when you say, “You need to have a documented content strategy” because they envision this 30-page document written in corporate buzzwords that will take a month to create. But we literally started with nothing more than a two-page Word doc with some bullet points listing our short and long-term goals/metrics, the type of content we wanted to create, and who was responsible for what aspects.

The benefits to us of even something that basic have been huge. Actually writing it down forced us to think through the specifics and showed us where the gaps in our plan were, having agreed-upon goals and timelines upfront made for easier team and executive buy-in, and it gave us something to refer back to when we had questions about whether a new content idea fit our overall goals.

 

What have you learned in your ‘side hustle’ as a fiction novelist that applies to your day job as a content marketer?

For writing fiction I spent a lot of time studying story structure, and plot architecture, and all the elements that make a story really “flow” and feel effortless to people reading it. What struck me is how many of the same principles apply to a content piece.

You want to start off with a strong “hook” that introduces an element of mystery and makes the reader want to know more, your “climax” needs to deliver a memorable experience or information, and the dénouement has to be satisfying. A novel that doesn’t tie up loose ends in the last few chapters is as unsatisfying as a blog post that doesn’t include a concrete next step or call to action in the last few paragraphs.

 

Which speaker presentations are you looking forward to most at Content Marketing World 2018?

I love video games, so I’m excited to hear Jane Weedon of Twitch give her talk. I’ve also always been fascinated by the science behind online behavior, so Brian Massey’s talk on Behavioral Science for Content Marketers is high on my list as well.

Find Your Path to Content Marketing Greatness

Consistency, experimentation, and getting better each month: They might not be the stuff of Cinderella stories, but in the real world these techniques work and Medved’s team serves as living proof.

He is one of many CMWorld speakers who contributed to The Ultimate Guide to Conquering Content Marketing, so as we look forward to seeing them on stage in Cleveland, make sure to soak in all their awesome advice by clicking through the slides below:


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The post CMWorld Interview: Path to 1M Monthly Readers Has No Shortcuts, Says J.P. Medved appeared first on Online Marketing Blog – TopRank®.

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A lot of news that you will not see in the paper. A lot of technology that is coming out that will not see in the paper.

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5 SEO Mistakes Killing Your Content Performance and a Fix for Each

Common SEO Mistakes

Common SEO Mistakes

Even the most seasoned content marketers make mistakes. In the world of SEO-driven content, with constant algorithm tweaks and changing search patterns, it’s nearly unavoidable. However, those same mistakes can often lead to discoveries that enable even better content performance.

The key is being able to recognize those easy-to-fix SEO mistakes and address them. As a result, your content will become an optimized, integrated network of metaphorical highways, leading searchers to best-answer content in a strategic and purposeful way.

So, what are the most common SEO mistakes, and how can they be addressed? Below, I’ve singled out the ‘usual suspects’ along with guidance on how to fix them while setting yourself up for long-term SEO success.

SEO Mistake #1 - Choosing Target Keywords Based on Volume vs. Relevance

How Keywords Affect Content Marketers: Great content isn't great unless people see it. But when content marketers overemphasize high-volume keywords, they miss out on meaningful engagement.

It’s tempting to plug into your keyword research tool of choice and select keywords with the highest search volume as your focuses for new content. But if the content you’re creating doesn’t match the search intent for that high-volume keyword, it’s unlikely to perform to your expectations.

The Fix: Google it! All jokes aside, evaluating the first ten search results for your target keywords can help you understand what searchers are trying to find, and what supporting content you should provide to truly be the best answer for that query.

While you’re analyzing those top results, pay attention to key factors that will shape your content creation and promotion strategy:

  1. What type of information is NOT included in top content, but is topically related? This can help you inform how you differentiate your content.
  2. What’s the content demand for that keyword? For example, are mostly top of funnel blog posts ranking, or are you seeing mostly product or service pages?
  3. How many backlinks and referring domains are pointing to the top search results? This can help you understand how competitive the first page of results is, and whether or not ongoing link building should be part of your content promotion strategy.
  4. How long is the top-ranking content for that keyword? This will help you determine ideal content length for your own post.

SEO Mistake #2 - Targeting the Same Keyword with Multiple Pages or Posts

How Same-Topic Targeting Affects Content Marketers: Pressure to create comprehensive content on a topic can actually result in dilution within search.

The conventional wisdom that more is better doesn’t apply universally — especially when it comes to SEO-driven content. Creating multiple pieces of content that target the exact same keyword is a surefire way to stand in your own way of success. There’s enough competition out there for B2B marketers without having to compete with your own content.

For example, a B2B technology company that wants to rank for B2B software consulting should optimize their service page for that term based on what is currently being served in search results. But, if they also create a series of blogs or resources that are targeting that specific term, search engine bots will be confused about which page is the best answer for that query. This could result in none of the content appearing in the top 10 results, in favor of competing sites with a more clear ‘answer’ to that query.

The Fix: Determine which of your pages or posts is the best answer for that particular query by analyzing ranking and analytics data. Which post or page sees the greatest amount of engaged organic traffic for your target keyword, and most closely matches the associated search intent?

Once you’ve determined your target page, it’s time to evaluate the remaining content targeting that keyword. Look for opportunities to:

  1. Remove or prune low-value or outdated content. Is there a blog post full of stats from 2009 that’s hindering your priority page’s chances of ranking? It might be time to consider removing that post and implementing the proper redirects.
  2. Optimize existing content for related, but different, keyword targets. For example, if you have a priority post for Chocolate Chip Cookies, and another post that more closely relates to ‘Crunchy Chocolate Chip Cookies’, consider optimizing that post for the latter and implementing internal links back to your priority cookies post.
  3. Combine closely related content. For example, if you have several blog posts around your targeted keyword(s), consider combining those posts into a longer, more robust piece of content.

SEO Mistake #3 - Ignoring Internal Link Structure

How Internal Linking Affects Content Marketers: Links are like electricity on the web, lighting up content for people and search engines alike.

Content is discovered by links. Your site’s internal linking structure tells bots (and users) which pages are most important, and which pages are most relevant to specific keywords. If you link to several pages from the same anchor text, for example, there will be some confusion about which page is truly ‘about’ that topic. Other times, you could have pages or posts on your site that are orphaned, with no internal links directing users or bots their way. This can confuse your site users, search engine bots, and even your own team. Confusion is not a ranking factor!

The Fix: Make sure you develop and continue to update your site’s keyword map. It can be as simple as a spreadsheet that lists your page’s URL and associated target keyword(s). This keyword map will help you determine what anchor text should be used to link to your target pages.

Next, conduct a site audit to determine:

  1. If there are orphaned pages that need internal links
  2. If you are linking to multiple pages with the same keyword-rich anchor text
  3. Where there are opportunities to create additional supporting content
  4. Where you might have opportunities to reduce and prune existing supporting content

Next, you’re going to want to crawl your site to find any orphaned pages. Then, map those into your overall keyword strategy and implement internal links.

SEO Mistake #4 - Ignoring Data from Other Digital Tactics

How Marketing Data Affects Content Marketers: Inspiration often drives ideation for many content marketers, but data drives optimization for ideal content performance. Marketing performance data can provide both.

Any data you can collect about how your audience engages with your content has the potential to be an SEO gold mine. For example, analyzing the keywords from your paid search campaigns can give you insight into which keywords are your best converters, and what content best suits searchers for those terms. Social posts that get the greatest amount of engagement can tell you which topics your audience is most interested in. Ignoring data from your other marketing and sales channels means missing out on an opportunity to better engage your prospects.

The Fix: Meet with different teams or departments to find out what kind of content performs best on their channels. Look at the data each platform or channel provides and compare that with your site analytics data for a full picture. And, be sure to share your channel performance data with the rest of your marketing team. The more information available related to content and marketing performance, the better equipped you are to optimize.

SEO Mistake #5 - Giving Up

How Persistence Affects Content Marketers: Content performance in search is a long game and persistence is essential for success.

SEO is a marathon, not a sprint. Sometimes a lack of results can feel demoralizing, but giving up is simply not an option. You wouldn’t stop building your house just because the nearest lumber yard ran out of wood, right? You’d find another lumber yard and keep plugging along.

The Fix: Take a step back. Re-evaluate the search landscape, your competitor’s organic presence, and your site’s overall health. Being able to remove yourself from the frustration can help you find opportunities you may have missed and additional whitespace to tackle.

Next, seek out advice from other SEOs. Ask questions on social media, in specific groups or forums, or send a question to your favorite SEO blog. If budget permits, enlist the help of a consultant or SEO agency that can help you break through your roadblocks.

Finally, we have two big SEO bummers that are tougher to fix, but absolutely necessary to address.

Bonus SEO Mistake: Migrating Your Site with No SEO Plan

How Migrating Without a Plan Affects Content Marketers: A bad migration can effectively undo your hard work, reducing content visibility and creating more user friction.

If you listen closely, you can hear the sound of SEOs cringing around the globe. A botched site migration can wreak havoc on your organic positioning and torpedo your results. It can take months, even years to recuperate organic visibility to pre-migration levels.

The Fix: Always, always consult your in-house SEO team or SEO agency when you’re considering a website migration. Before you move forward, it’s imperative you have a plan for technical, on-page, and off-page factors.

If you’ve already migrated your site and have experienced a loss of organic traffic and rankings, start with a site audit. Check for the basics, like whether or not your site is being indexed, first. Then start to evaluate technical factors like broken links, crawl errors, and duplicate content.

When in doubt, don’t hesitate to reach out for help. Recovering from a site migration is a challenge for even the best of SEOs, and sometimes those big challenges call for a little teamwork.

Bonus SEO Mistake: Not Optimizing for Mobile

How Not Optimizing for Mobile Affects Content Marketers: Even the greatest content can’t stand up to a bad mobile experience. Users will bounce, reducing engagement and sending negative signals to search engines.

Mobile accounts for about half of web traffic worldwide. Knowing this, in March 2018 Google started migrating sites to mobile-first indexing. Providing a seamless mobile experience is no longer optional, especially when you’re living in the wild world of search.

Sites that didn’t properly prepare for this can and will likely see some declines in organic search traffic and rankings as a result. And, as more sites follow mobile best practices, more users will notice and become frustrated by poor mobile experiences. This leads to declines in other pivotal ranking factors like on-page engagement. In short, if not properly addressed, a poor mobile experience can wreak havoc on your search visibility.

The Fix: The first thing to do is to conduct a mobile audit on your site. Understanding your site’s mobile performance is step one toward making improvements. Look for things like:

  1. Mobile site speed. A couple great tools for this are Google Page Speed Insights and Pingdom. These tools can tell you where to look for issues like slow-loading code, images that aren’t optimized, and other technical issues.
  2. Mobile experience. Visit your site on your phone. Ask someone who doesn’t use your site regularly to do the same. Record your experience, take notes on where you get stuck and why. Click on everything. Turn your phone into horizontal mode. Try to think of every single way a user could browse your site. And, don’t forget to try a site search on mobile.
  3. Look at mobile analytics. This will tell you key metrics like mobile bounce rate, mobile time on page and pages per session.

These steps will help you build a hypothesis to test against. Is your mobile bounce rate crazy high? Does your site take a long time to load? Is your time on page way out of line with desktop traffic? Then, use A/B testing to root out the discrepancy. Use these same metrics to test if the fix is working. Then, repeat with another element.

So, What Does This All Mean for You?

Ultimately, following SEO best practices as a content marketer can reduce performance-related headaches and set you up for long-term success.

For example, when Innovatech Labs decided it was time to make major changes to their website, they worked with our team at TopRank Marketing to implement a safe website transition strategy, minimizing their risk of reduced content visibility on Google. This assessment involved avoiding many of the big risks mentioned above, including linking, use of data and keyword research which allowed us to act quickly post-migration to combat organic traffic declines. The result? Double- and triple-digit increases in organic traffic (and increased conversions, too!).

A best-answer content strategy focused on creating content with the most relevance to their audience was the ticket to better marketing performance for a martech SaaS company. Working with the team at TopRank Marketing, long-tail and hyper-relevant keywords were researched for a comprehensive content strategy to help the brand content become the best answer for those queries. The “best answer” approach and topics were applied across organic and paid efforts. As a result, the volume of both paid and organic MQLs increased, leading to better content performance and spontaneous proclamations of love from the client’s sales team.

Fixing these big SEO mistakes aren’t only for short-term wins. Our longtime partner Antea Group USA has achieved amazing triple-digit growth over three years by avoiding these big mistakes and implementing an ongoing commitment to SEO-driven, best answer content.

As I mentioned earlier, even the most experienced content marketers can make these common SEO mistakes. But, with the right SEO strategy driven by diligent execution and monitoring of results, you can get back on track. The key is to be intentional about your site’s architecture, as well as the content you create, and to never, ever give up.

Still feeling stuck? Or maybe your team doesn’t have the resources to take on this battle alone? Check out our SEO services, tweet us your thoughts @toprank, or drop me a line in the comments. We are here to help!

The post 5 SEO Mistakes Killing Your Content Performance and a Fix for Each appeared first on Online Marketing Blog - TopRank®.

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